Privacy Policy

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Privacy Policy

Last updated: 10/10/2024

Introduction

At Blacklin Company ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website blacklincompany.com, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please take a moment to read this policy carefully. By using our website, you agree to the collection and use of information as outlined in this policy. If you do not agree with any part of this policy, please do not use our website.

1. Data We Collect

We may collect and process the following data about you:

• Personal Information: Such as your name, email address, phone number, job title, postal address, and any other information you voluntarily provide when contacting us or signing up for services.
• Technical Information: This includes your IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system, platform, and other information regarding your visit to our website (e.g., pages viewed, links clicked).
• Usage Data: Information about how you use our website, such as traffic data, location data, and communication data.

2. How We Use Your Data

We may use the data we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To provide and improve our services, ensuring the best user experience.
• To notify you about changes to our website or services.
• To comply with legal obligations and protect our legal rights.
• To send you marketing communications where you have explicitly consented.

3. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes, such as receiving newsletters or marketing communications.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, marketing, and ensuring the security of our website, provided that these interests do not override your rights.

4. How We Share Your Data

We will not sell, trade, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies we use to support our business, such as IT services or analytics providers, who are bound by confidentiality agreements.
• Legal Authorities: If required to do so by law, or to protect our rights, property, or the safety of our employees or others.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccuracies or complete incomplete data.
• Erasure: You have the right to ask us to delete your personal data, where there is no legal reason for us to retain it.
• Restriction of Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
• Data Portability: You can request that we transfer your personal data to another organization or directly to you.
• Object to Processing: You can object to us processing your data in certain situations, such as for direct marketing.

To exercise any of these rights, please contact us at info@blacklincompany.com.

7. Cookies

Our website uses cookies to distinguish you from other users and improve your experience on our site. For detailed information on the cookies we use and why, please see our [Cookie Policy] [insert link to cookie policy].

8. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no transmission of data over the internet is completely secure, so we cannot guarantee the security of your data transmitted to our website.

9. International Data Transfers

We primarily store and process data within the UK. However, where necessary, we may transfer your data outside the UK. If we do, we ensure that appropriate safeguards are in place, in accordance with data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to see any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

info@blacklincompany.com